Director of Events - Hilton Milwaukee

Are you someone who is on top of every detail and takes an innovative approach to problem solving?  If you thrive on the energy that comes along with pairing the client’s vision with property offerings, then this may be the right opportunity for you.  As the Director of Events you are the advocate for the client, your team, and overall hotel operations. You will contribute to Hilton Milwaukee City Center’s legacy by driving profitability through forecasting and motivating the Events team to deliver exceptional events every time.

Are you driven to work for the most recognized name in the hospitality industry? If you strive to grow your career at the largest hotel in the downtown area, the Hilton Milwaukee City Center is the place for you. Our property and brand pride itself on continuous innovation through our approach to world-class service, upscale amenities and superior style.

Director of Events Responsibilities:

• Maintain a high level of professional appearance, demeanor and image of self and hotel.
• Handle group events as deemed necessary (ie. VIP, challenging groups, corporate meetings, etc.).
• Achieve goals set for the Events Department. 
• Required to maintain high personal guest contact via telephone and in-person.  This is to include periodic visits to guests holding functions at the property.
• Responsible for cost and profit goals as it relates to the event operation.  
• Supervises Event staff to include training, development, counseling and disciplining.
• Responsible with the Director of Banquets to establish high service standards. 
• Responsible for the maintenance of all events files, both permanent and active including but not limited to the Delphi system.
• Responsible for the entire department’s monetary goal.
• Keep up to date of current market trends.
• Attend community and business events including joining local/national organizations.

Qualifications:

• Prior experience in Events, Catering and/or Convention Services (3-5 years)
• Minimally an Associate Degree in related field – Four Year Degree preferred
• Ability to analyze client needs and negotiate pricing
• Budgeting administration and forecasting experience
• High degree of organization and motivation
• Strong project management skills
• Previous Delphi experience preferred