Food & Beverage Outlet Manager - Pfister Hotel
Have a passion for
exceeding guest expectations? As our
Food & Beverage Outlet Manager your professional leadership will develop our
team to the next level in delivering exceptional experiences and continuing the
Pfister Hotel’s reputation of prestigious service that keeps our guests coming
back for more.
Do you strive to set
yourself apart by your gracious service and impeccable style? Are you
passionate and energetic about delivering exceptional experiences to guests in
the premier luxury hotel in downtown Milwaukee? If so, The Pfister is looking
for outstanding people like you to be a part of our team and continue its
iconic legacy.
Food & Beverage
Outlet Manager Duties:
- Ensuring the highest quality of
food and beverage, and service related to the operation.
- Assist with interviewing,
selecting, training, supervising, counseling and disciplining staff for
the efficient operation of each outlet.
- Interact positively with
customers promoting hotel facilities and services. Resolve problems
to the satisfaction of involved parties.
- Maintain profitability of the outlets
to support hotel operations. .
- Utilize POS system to accurately
charge customers, track revenue reports and ensure timeliness of food and
beverage. Input and retrieve data and change computer procedures
using complex series of keypunches to program system.
- Maintaining a high level of
professional appearance, demeanor, ethics, and self-image with yourself as
well as subordinates.
Requirements:
- Strong knowledge of Food & Beverage operations and preparation techniques.
- Knowledge of Beverage operations and wines.
- Mathematical abilities in order to determine and track inventory, controls, revenue productions, and other hotel financial statement.
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve.
- Position requires 2 years-previous Food & Beverage and supervisory experience.