Saint Kate - The Arts Hotel Senior Events Manager
Are you looking to be a part of a ONE-OF-ITS-KIND HOTEL AND VENUE FOR TRAVELERS, ARTISTS, AND THE COMMUNITY? Here is your chance. Marcus Hotels & Resorts, a leading national hotel management company based in Milwaukee, Wis., is seeking an enthusiastic candidate interested in demonstrating their passion for service to others by joining us at Saint Kate – The Arts Hotel as our new Senior Events Manager. Our new independently branded hotel will be a unique venue focused on celebrating the arts and the creative process. Located in the heart of downtown Milwaukee, Saint Kate will open to the public in the late spring of 2019.
As a Senior Events Manager at Saint Kate, we are seeking a team player who will play an integral role in orchestrating our Events Team in bringing gorgeous galas and parties together and turning customer’s wishes into reality. Becoming a part of the Saint Kate family means having a deep passion for art in all its many forms, being enthralled with the creative process. The ideal candidate will be responsible for soliciting new accounts, entertaining and maintaining relationships with existing accounts as well.
Our organization is dedicated to serving people. Of primary importance is the ability to be a team player and motivate associates to deliver unforgettable guest experiences by serving people, creating memories and delivering exceptional experiences.
Other Essential Duties and Responsibilities:
- Travel to meet with or call individual corporate clients by telephone to solicit annual and weeknight business.
- Oversee the day to day operations of the Events Team
- Meet and greet clients, conduct property tours and promote facilities and services. Answer customer inquiries.
- Develop client menus, write contracts and letters, as well as organize other arrangements as they relate to social and corporate events.
- Supervise and attend the overall set up and implementation of events and meetings. Communicate with relevant departments to ensure proper servicing of accounts.
- Prepare and present weekly and monthly sales reports.
- Regular attendance at all catering meetings and attendance when required at Food and Beverage Meetings and Department Head meetings.
- Thorough knowledge of service flow and capabilities in all revenue areas.
- Effective and professional written and verbal communication with internal and external guests.
- Ability to effectively network and market our property.
- Able to work independently.
- Ensure guest satisfaction by timely follow up correspondence.
- Adhere and support hotel and corporate policy and procedures.
- Maintain accurate administrative files.
- Responsible for a monetary goal to be mutually agreed upon by the manager and the Director of Events.
- Detail all events that the manager books.
- Keep abreast of current market trends.
- Finalize contracts.
- Support and monitor cleanliness and safety issues when touring the hotel.
- Be sales and profit minded.
- Stay through the second course of any food function.
Qualifications:
- Any combination of education and experience equivalent to graduation from high school
- College degree preferred.
- Able to use Microsoft Word and Excel.
- Strong multiple – project management skills.
- Good communication skills
- Ability to read, write and speak the English language fluently to interact with clients.
- Ability to analyze client needs and negotiate pricing.
- Ability to work under time pressures and extensive hours.
- Previous hotel experience required, operational food and beverage experience preferred.
