Assistant Director of Housekeeping - The Pfister Hotel

As the Assistant Director of Housekeeping, you will have a key leadership role and are in charge of maintaining our historic hotel. As the appearance and cleanliness of the hotel is important to all our guests, you will ensure that the housekeeping department meets the highest standards of quality and efficiency. You will assist in leading this dynamic team and ensure that hotel guest rooms, public spaces, and other areas of the hotel are clean and organized.

Do you strive to set yourself apart by your gracious service and impeccable style? Are you passionate and energetic about delivering exceptional experiences to guests in the premier luxury hotel in downtown Milwaukee? If so, The Pfister is looking for outstanding people like you to be a part of our team and continue its iconic legacy.

Assistant Director of Housekeeping Duties:

• Assist in hiring, training, supervising and coaching and counseling the Housekeeping staff.
• Establishes standards of cleanliness for all Housekeeping areas of responsibility.
• Plots direction and long term goals for the Housekeeping Department with the Director of Housekeeping.
• Controls and analyzes, on an on-going basis, departmental cost to ensure performance against budget.
• Ensures that all designated guestrooms receive service.
• Inspects guestrooms, public and back-of-house areas as assigned and ensures compliance with standards. 
• Performs manual duties of subordinates as necessary to cover temporary staff shortages.
• Participates in the promotion of safety and security in assigned areas.
• Promotes excellent guest/associate rapport by reacting promptly, efficiently and courteously to all guest and associate requests.

Requirements:

• Previous housekeeping experience preferred.
• Ability to prioritize and organize workload to ensure deadlines are met.
• Ability to exercise judgment and implement control over the performance of others.
• Ability to provide clear direction, instruction, and guidance to subordinates.
• Ability to communicate effectively to associates Bi-Lingual a plus.

The Pfister Hotel is an Equal Opportunity Employer.