National Group Sales Manager
Grand Geneva Resort & Spa is an award-wining, AAA Four Diamond all-seasons resort set on 1,300 acres in the legendary southeastern Wisconsin community of Lake Geneva. Located 90 minutes from Chicago and 50 minutes from Milwaukee, Grand Geneva Resort & Spa features 355 guest accommodations, including deluxe rooms and suites, along with 29 new villas. On site, guests can enjoy the WELL Spa + Salon; two championship 18-hole golf courses; The Mountain Top, a ski and snowboard facility; 62,000-square-feet of meeting and convention space and five restaurants. Also on the resort’s grounds is the Timber Ridge Lodge & Waterpark, featuring 225 guest suites and 50,000 square feet of year-round, indoor/outdoor waterpark excitement, bringing the total number of rooms on the Grand Geneva campus to 609. For more information, please visit www.grandgeneva.com and follow us on Facebook, Twitter and Instagram.
Grand Geneva is seeking a talented hotel/resort sales professional for this national group sales manager role. The ideal professional will be capable of skillfully merchandising guest rooms, function space, and food / beverage to maximize revenue potential while ensuring clients have the best event possible.
Essential Functions
- To achieve quarterly booking goals.
- To prospect, solicit, and book meeting and events.
- Active involvement in industry associations and trade shows.
- Provide excellent, consistent, personal service to clients prior to, during, and with follow up after each event.
- To personally greet on-site contact to assure all needs are met.
- To be familiar with hotel banquet capacities, along with banquet, restaurant, front desk, and housekeeping procedures to sell and service accurately.
- Meet or exceed weekly sales goals for telephone solicitation, site inspections, luncheons, and personal call.
Position Requirements:
- 2+ year experience in catering, sales, or convention services experience.
- Resort sales experience highly desired.
- Experience in high volume sales and large scale group bookings
- Strong proactive seller
- Account development experience
- Experience in Midwest markets preferred.
- Working knowledge of revenue management and group pricing strategies
- Working knowledge of banquets and F/B
- Knowledge of golf preferred
- Delphi experience preferred
- Strong communication skills, both written and verbal.
- Presentation and public speaking experience
- Excellent organizational skills.
- Degree in hotel/restaurant/hospitality/event planning preferred but not required.
- Professional demeanor/presentation a must.
- Travel expected for sales calls and trade shows