Grand Cafe Buffet Runner (Part Time)

Grand Geneva Resort & Spa is an award-wining, AAA Four Diamond all-seasons resort set on 1,300 acres in the legendary southeastern Wisconsin community of Lake Geneva.  Located 90 minutes from Chicago and 50 minutes from Milwaukee, Grand Geneva Resort & Spa features 355 guest accommodations, including deluxe rooms and suites, along with 29 new villas.  On site, guests can enjoy the WELL Spa + Salon; two championship 18-hole golf courses; The Mountain Top, a ski and snowboard facility; 62,000-square-feet of meeting and convention space and five restaurants.  Also on the resort’s grounds is the Timber Ridge Lodge & Waterpark, featuring 225 guest suites and 50,000 square feet of year-round, indoor/outdoor waterpark excitement, bringing the total number of rooms on the Grand Geneva campus to 609. For more information, please visit www.grandgeneva.com and follow us on Facebook, Twitter and Instagram.

POSITION PURPOSE:  Responsible for ensuring proper food quality, food presentation, stocking, and cleaning of floor, walls and vessels for food in the entire buffet area.

ESSENTIAL FUNCTIONS:

1.  Set up all garnishes for dishes, set up trays and stock bread.

2.  Polish steak knives and soup spoons.

3.  Maintain stock of china, bowls and silver.

4.  Responsible for setting up/breaking down buffet station at the     beginning and end of shift.

5.  Make sure that juice and milk dispensers are clean and chilled.

6.  Make sure that all items have clean serving cutlery-control temperature of plate dispenser and hot display.

7.  Tell the kitchen in a timely manner if something is running out (no less than 2/3 empty).

8.  Assist with special guest requests to ensure total guest satisfaction.

9.  Maintain communication between servers and kitchen associates.  Interact with culinary department when necessary.

10. Food items must be kept at the correct temperature according to applicable food sanitation/safety/hygiene/health laws and regulations.

11. Change serving spoons and side plates if necessary.

12. Keep the buffet clean and organized.

13. Never top up empty dishes.  Always bring a new full dish from the kitchen.

14. Assist with bussing duties if needed.

15. Maintain standard of buffet presentation.

16. Perform other duties as assigned.

17. Must be friendly, polite and a team player.

POSITION REQUIREMENTS:

1.   Knowledge of appropriate buffet settings and service ware.

2.   Ability to perform repetitive tasks throughout shift.

3.   Ability to stand and walk for long periods of time.

4.   Ability to understand verbal English to comprehend basic guest requests.

5.   Ability to understand written English to read any caution or safety notices.

6.   Ability to grasp, lift, carry, and/or transport up to 50 lbs. through a crowded room.

7.   No prior experience required. 

8.   Prior hospitality or customer service experience preferred.

9.   Ability to learn all menu items.

10. Ability to multi-task.

11. Ability to self-motivate during slow periods.

12. Ability to maintain composure during peak hours.